About Us
Fenrir On-Site Solutions Network
A division
of Lone Wolves Digital LLC
("Fenrir," "we," "us," or "our"). These Terms and Conditions govern your use of the Fenrir On-site- platform, website, and services. By using our platform, submitting an intake form, or entering into a service agreement with Fenrir, you agree to these terms in full.
Lone Wolves Digital
Company
Fenrir
On-site network
Amarok
Coming soon...
1. Fenrir
ABOUT THE PLATFORM
Fenrir On-Site Solutions Network is a coordination and documentation platform that connects independent licensed contractors ("Operators") with commercial and residential clients ("Clients") for compliance-critical physical services. Fenrir is not a service provider, employer, or contractor. Fenrir coordinates the delivery of services and manages the documentation process but does not perform physical work.
2. THE COMPLIANCE
ASSURANCE FRAMEWORK
Fenrir guarantees the following in connection with every job dispatched through its platform:
• Every job is performed by an Operator who holds the required state permits, active insurance, and relevant city certifications at the time of service.
• Every completed job generates a digital documentation package consisting of a minimum of three timestamped job photos and a signed service manifest.
• Every documentation package is formatted to meet the evidentiary standard required for city inspections in the relevant jurisdiction. Fenrir does NOT guarantee any specific legal compliance outcome. Regulatory compliance remains the responsibility of the Client and the Operator. Fenrir sells documented due diligence — not a legal guarantee. Clients should seek independent legal advice regarding their specific compliance obligations.
3. THE CLIENT
OBLIGATIONS
By using Fenrir's platform, Clients agree to: • Provide accurate information in the service intake form, including property address, service specifications, and contact details. • Sign the one-page service agreement prior to any job dispatch or data sharing with an Operator. • Make payment via Stripe at the time-of-service agreement execution. • Provide safe and reasonable access to the service location on the scheduled date. • Not contact, connect, or engage the dispatched Operator directly for services covered by this agreement outside of the Fenrir platform, as governed by the non-circumvention clause in the service agreement.
4. OPERATOR STATUS
INDEPENDENT CONTRACTOR RELATIONSHIP
All service Operators in the Fenrir network are independent contractors, not employees or agents of Fenrir On-Site Solutions Network or Lone Wolves Digital LLC. Fenrir does not control or direct the method, timing, or manner of service delivery. Operators set their own pricing, use their own equipment, and operate on their own schedules. Fenrir provides a coordination and dispatch platform — it does not exercise operational control over Operators. Clients acknowledge and agree that: • Fenrir is not responsible for the actions, omissions, or service quality of independent Operators. • Any dispute regarding service quality should be raised with Fenrir directly through the quality control process outlined in Section 8. • Fenrir's liability for any single service transaction is limited to the platform fee paid for that transaction.
5. PAYMENTS
FEE STRUCTURE
All payments are processed through Stripe Connect. Fenrir charges a transparent client markup on every transaction, calculated on the Operator's base quote. The fee schedule is published on the Pricing page and is non-negotiable. Both the client markup and the operator service fee are calculated on the Operator's base quote — not on each other. Clients agree that: • Payment is due at the time-of-service agreement execution, before job dispatch. • All payments are final unless a service dispute is raised within 48 hours of the service completion date. • Monthly recurring subscriptions renew automatically. Clients will receive a 25-day advance renewal notification before each cycle. • Refunds are issued only in cases where a scheduled service was not delivered and no substitute service was arranged within 72 hours.
6. NON-CIRCUMVENTION
24 MONTH AGREEMENT
By signing a Fenrir service agreement, Clients agree not to directly engage, contract, or pay any Operator introduced through the Fenrir platform for services of the same or similar nature, outside of the Fenrir platform, for a period of 24 months from the date of the last Fenrir service involving that Operator. Violation of the non-circumvention clause will result in immediate termination of the Client's platform access and a penalty equivalent to 100% of the estimated annual transaction value of the bypassed relationship, as calculated by Fenrir in good faith.
7. DOCUMENTATION
COMPLIANCE RECORDS
All compliance documentation generated through Fenrir services is stored securely in the Fenrir document vault. Clients may access their full documentation history through their client account. Fenrir retains compliance records for a minimum of seven years from the date of each service. Fenrir does not warrant that documentation stored in its vault will be accepted by any specific regulatory authority. Documentation is produced to meet the known evidentiary standard for city inspections in the relevant jurisdiction at the time of service.
8. SERVICE QUALITY
DISPUTE RESOLUTION
Fenrir maintains a quality control process for every completed job. If a Client believes a service was performed below the documented quality standard, they must: • Notify Fenrir in writing (email to info@fenrironsitenetwork.com) within 48 hours of the service completion notification. • Provide specific details of the service deficiency. • Allow Fenrir a 72-hour period to investigate and determine the appropriate remedy. Fenrir's quality control remedies may include: re-dispatch of a qualified Operator at no additional cost; partial or full credit toward a future service; or, in cases of verified Operator negligence, a full refund of the Fenrir platform fee.
9. LIMITATION OF LIABILITY
LIMITED LIABILITY POLOCY
To the maximum extent permitted by applicable law, Fenrir's total liability to any Client or Operator in connection with any service transaction shall not exceed the value of the platform fee paid for that specific transaction. Fenrir is not liable for indirect, consequential, incidental, or punitive damages, including but not limited to regulatory fines, business interruption costs, or third-party claims arising from a service performed by an independent Operator.
10. PRIVACY AND DATA
DATA PROTECTION POLOCY
Fenrir collects and processes Client and Operator data for the purpose of service coordination, documentation, and platform operation. Data is stored securely and is not sold to third parties. Client business addresses, trap specifications, and compliance records are confidential and are not shared with any party other than the dispatched Operator for a specific job, and then only after both parties have executed the service agreement. By submitting an intake form or creating an account, you consent to Fenrir's data practices as described in our Privacy Policy.
11. PLATFORM AVAILABILITY
ABOUT AVAILABILITY
Fenrir makes reasonable efforts to ensure continuous platform availability but does not guarantee uninterrupted access to the website, documentation vault, or booking system. Planned maintenance will be communicated to active Clients with a minimum of 24 hours' notice where possible.
12. MODIFICATIONS TO THESE TERMS
30 DAY NOTICE POLOCY
Fenrir reserves the right to update these Terms and Conditions at any time. Active Clients and Operators will be notified of material changes via email with a minimum of 30 days' notice before the updated terms take effect. Continued use of the platform after the effective date of updated terms constitutes acceptance of those terms.
13. GOVERNING LAW
TAXAS LAWS
These Terms and Conditions are governed by the laws of the State of Texas, United States. Any disputes arising from these terms or from any Fenrir service agreement shall be subject to the exclusive jurisdiction of the courts of Harris County, Texas.
14. CONTACT
FOR LEGAL NOTICES
Lone Wolves Digital LLC | 801 Travis St, Houston, TX 77002 contact@lonewolvesdigital.com | +1 281-400-6730 These Terms and Conditions were last reviewed by Lone Wolves Digital LLC on June 1, 2026. Obtain independent legal review before executing any agreement referenced herein.